Transit City
Transit Acupuncture & Urban Mobility -- By HiMY SYeD

TTCchat Tuesday May 15 2012

TTCchat Tuesday May 15 2012

The Toronto Transit Commission held its first ever Twitter Chat on Tuesday Evening May 15 2012 between 7 p.m. and 8:30 p.m. It was hosted by TTC spokesperson Brad Ross and TTC’s Chief Customer Officer Chris Upfeld.Following is a chronological ordering of tweets using the #TTCchat hashtag.

Storified by HiMY SYeD · Thu, May 17 2012 00:41:32

Join me and @TTCchris for the #TTC’s first Twitter chat next Tuesday, May 15. We’ll be online from 7-8:30 p.m. Use the hashtag #TTCchatBrad Ross
@bradTTC @TTCchris #TTC #TTCchat Please continue to spread the word that there are some of us drivers who truly care about the jobs we do!Tracey Brown
Join @bradTTC and @TTCchris for the #TTC’s first Twitter chat next Tuesday, May 15 from 7-8:30 p.m. Use the hashtag #TTCchatOfficial TTC Tweets
@TTCnotices im hurt @ttcchris has yet to implement my Tequilas For Transit idea #TTCchatINTERNETFRIEND
"@TTCnotices: Join us #TTC’s first Twitter chat next Tuesday, May 15 from 7-8:30 p.m. Use the hashtag #TTCchat" – socialmedia = the future.Craig Carter-Edwards
Online May 15 between 7 and 8:30 pm? @TTCchris and I will be hosting the TTC’s first twitter #TTCchat. All questions/comments welcome!Brad Ross
#Toronto’s inaugural #TTCchat, May 15, 7–8:30 pm! Join @bradTTC & @TTCchris for a lively discussion on #TransitAndrew | Redtype
@bradTTC Q for you. Is there an outline/agenda for #TTCchat? Excited to learn more about the discussion topic, for May 15. @TTCchrisAndrew | Redtype
@bradTTC thanks Brad! Looking forward to #TTCchat cc @TTCchrisAndrew | Redtype
Tomorrow evening from 7-8:30, @TTCchris and I will be online to answer questions/address concerns. Use the hashtag #TTCchatBrad Ross
Tonight from 7-8:30 pm, @TTCchris and I host the #TTC’s first-ever twitter chat. Ask a question; let us know what you think. #TTCchatBrad Ross
Tonight from 7-8:30 pm, @bradttc and I host the #TTC’s first-ever twitter chat. Ask a question; let us know what you think. #TTCchatChris Upfold
Heading to Queen’s Park Station for "Meet the Manager," then back here for #TTCchat with @TTCchris from 7-8:30 pmBrad Ross
MT @TTCchris: Tonight from 7-8:30 pm, @bradttc and I host the #TTC’s first-ever twitter chat. Ask a q; let us know what you think. #TTCchatJackson Proskow
Have a question, issue, or concern you’d like to raise with the #TTC? Participate in their first Twitter chat tonight at 7. #TTCchatJustin Kozuch
Tonight from 7-8:30 pm, @bradttc @TTCchris host the #TTC’s first-ever twitter chat. Ask a question; let them know what you think. #TTCchatOfficial TTC Tweets
@ttcnotices @bradttc @ttcchris what is #TTC planning to do about 1) thefts & assaults at subway stns, buses 2) pan handlers #ttcchatThaalam FM
@bradttc @ttcchris – When will subway trains and stations have WiFi or mobile service?! – it’s 2012!? #TTCchatAbilityLiving
“@kurtraschke: I really like that @LondonMidland has started #keepingtrack; I wish other #transit providers would do the same.” #TTCchatEscaL8R
Hey #TransitHubbers, join the live #TTCchat 7-8:30pm with @bradttc and @TTCchris. #TTC’s first-ever Twitter chat! Ask your questions!TransitHub
TTC hosts first ever Twitter chat on customer service tonight between 7-8:30pm. #TTCchat w/ @bradttc @ttcchrisglobalnewsto
@abilityliving @bradTTC We just went to proposals for cell coverage in stations. Trains far more complex and expensive #ttcchatChris Upfold
@bradTTC @TTCchris goodluck with #ttcchat. I’ll probably just stalk the chat and see what the mood is.André Darmanin
Not happy w/ TTC? They’re hosting first ever twitter town hall tn 7-8:30pm. Use #TTCchat to take part. I’ll be sharing your tweets on @CP24Gurdeep Ahluwalia
@gurdeepa @CP24 Also very happy to hear suggestions, or, dare I say, nice things #ttcchatChris Upfold
@escal8r @kurtraschke @LondonMidland Sounds interesting. We’re looking at how to do online (then link through twitter) #ttcchatChris Upfold
Why dont streetcars have an arm come out to protect loading and unloading riders when the doors open?? / #TTCchat @GurdeepA @TTCchrisMatthew Slutsky
Learning about live-chats in Twitter Marketing class #GBTM. Waiting to join the #TTCChat to see how it works in real life.R. A. Munoz Gomez
Hi All. @bradttc and I ready to go. Looking forward to lots of questions and cramped fingers. #ttcchatChris Upfold
@islutsky When you have mechanical mechansims, like gantries, that operate continuously, they’re prone to malfunctioning. #ttcchatBrad Ross
What line will the new streetcars be tested on? #ttcchatJustin Bernard
@ytwytw T1 trains are only 15 years old. Have another 25 years left in them. Demand is more on YUS than BD so bigger trains there #ttcchatChris Upfold
Watching #ttcchat for my Twitter Marketing class. Good for #ttc for trying a new medium. #GBTMNancy Phatsaphaphone
@thetvptteam Eglinton Scarborough Crosstown being built now – ready 2020 or so. From Black Creek to Kennedy. #ttcchatChris Upfold
@TTCchris @bradTTC Why do short turns exist & why don’t most drivers know they are going to happen? Will they go away eventually? #ttcchatBartek Ciszkowski
@islutsky One more thing: when the gantries do breakdown, we would have to take the car out of service #ttcchatBrad Ross
Are bus drivers supposed to check GPS for cxns? Too often 56 arrives at Donlands as 83 pulls away. I know it’s likely why not them? #ttcchatjanetmoney
Oh hey #ttcchat, how come every goddamn College or Dundas streetcar I’m on gets rerouted or short turned? It is a major inconvenience.Kevin Naulls
@jaybeegooner Every line, every loop, every station. In short, wherever we have streetcar tracks, the new cars will be tested #ttcchatBrad Ross
@bartekci Exist to fill gaps in service going the other way. Bad for some, better for some (should be more). Control decide. #ttcchatChris Upfold
@bradTTC @TTCchris #ttcchat When will Presto be accepted system-wide?Jonathan Michielsen
#ttcchat what’s the eta on weeknight late service on yonge line? What is being done to avoid the same concrete problem on new spadina line?Not Steve
Are TTC drivers suppose to rip student id cards out of a students hands? #ttcchatNancy Phatsaphaphone
@kevinjn It comes down to route management and doing our best to make up gaps and reduce bunching right across a line #ttcchatBrad Ross
@john_tauren Presto will continue to roll out over next few years with much more next year. Largely implemented by 2015. #ttcchatChris Upfold
Listen #ttcchat, could you furnish @kevinjn with the appropriate ‘streetcar’ (is this 1923?) or he’ll take it out on me when he gets home?Michael
@phatnancy No they’re not. #ttcchatBrad Ross
@TTCchris @bartekci #ttcchat Perhaps drivers tell ppl as soon as they know. 116 is always seem 2 B @ last stop.Howard Lem
@moneymattress Should be 2013 but it’s a complex job. As we remove padding we discover problems. TYSSE – higher standards. #ttcchatChris Upfold
@bradTTC @TTCchris #ttcchat Will new buses purchased via the current tender be fitted with Presto readers? /(all doors on artics?)Kevin Menzel
@kevinmenzel Depends when new buses arrive. Current fleet will be retrofitted as PRESTO comes online #ttcchatBrad Ross
Take your TTC questions to #ttcchat where Chris Upfold and Brad Ross are waiting to hear from you.Teresa Kalinowski
@can_twitr @TTCchris @bartekci Yes – that would be much better and we’re working on it. I think most do. #ttcchatChris Upfold
#ttcchat use for best chat experience… #suggestionAndrew | Redtype
@phatnancy But let us know if that happens. Contact @ttchelps #ttcchatBrad Ross
When will Wellesley and Sherbourne #TTC subway stations get elevators? #ttcchat #TorCen #ward27 #Ward28 CC @bradTTC @CP24Chris Drew
@thetvptteam SRT will be replaced with LRT after Pan Am games and back up by 2019. #ttcchatChris Upfold
@bradTTC @TTCchris What’s the estimated date of completion of the first LRT line?#ttcchatAnita Ramadhin
@redtype We’ll look at it. Current platform is fulfilling most of our nacent needs for time being. #ttcchatChris Upfold
@kevinjn Route management is something we’re very keen to get right. We measure performance daily on every route for improvement. #ttcchatBrad Ross
@TTCchris #ttcchat recommendation was more for the ppl tuning in…Andrew | Redtype
When will Wellesley and Sherbourne #TTC subway stations get elevators? #ttcchat #TorCen #ward27 #Ward28 CC @bradTTC @CP24 -@chrisjamesdrewTTCing
@anitaelizar First completed should be Shepperd in 2018. Details on #ttcchatChris Upfold
@TTCchris @bradTTC #TTCchat Will the Presto be the "next Gen" card like Ottawa is rolling out? OCtranspo says the "GTA" cards won’t work.Howard Lem
Why not get rid of streetcars? So much $$ to maintain it each yr from weather damage. Use $$ to expand subway. @bradTTC @TTCchris #ttcchatTwyla De Mello
Hey #ttcchat is it just me or are there more delays than ever?Kasia Mychajlowycz
@TTCchris @bradTTC #TTCchat I think Bob Kinnear should have to answer for the constant poor/rude customer service carried out by his unionCrispin Black
@can_twitr @TTCchris @bradTTC Yes and will be next gen next gen. Working on some new things for Toronto GTA. #ttcchatChris Upfold
#ttcchat @TTCchris care to share #TTC’s strategy on how best to improve #custserv?Andrew | Redtype
@sliceoftolife Streetcars carry more people, smoother ride, permanent rails give planning advantages. We choose the mode on demand. #ttcchatChris Upfold
@chrisjamesdrew Sherbourne 2018, Wellesley 2020 #ttcchatBrad Ross
#ttcchat what’s the plan for #Toronto #Transit during #PanAm2015?Andrew | Redtype
@redtype Sure. But not in 140 characters! #ttcchatChris Upfold
@redtype Detailed plans are being developed now. We’ll share them widely once completed. #ttcchatBrad Ross
@crispin_black They are our employees and I think the majority do a difficult job well. They are just as angry about the bad apples.#ttcchatChris Upfold
Buses on1 per half hour schedule that are frequently 6 or 7 minutes early – please explain? #TTCchatsandra marcok
#ttcchat @bradTTC thanks. Hopefully the #Toronto #PanAm2015 bottlenecks will be minimal.Andrew | Redtype
#ttcchat – are the ttc looking at real time info screens for surface rts? Instead of relying on fb, twtr, sms for delays/updates?Joe Parisi
@skandhala Being early far more frustrating than late. Neither should happen, of course. Please let @TTChelps know when it does #ttcchatBrad Ross
@TTCchris @bradTTC #ttcchat When willl more of the new Rocket trains be in service? I love them, but can’t really wait for one.Jonathan Michielsen
#ttcchat @TTCchris The loo at Downsview is gettin’ nasty. When is it up for Reno?Dave Ross
Noted for #ttcchat. JP “@elleinad_: pls consider painting queue lines in bus bay at St.Clair. Riders crowd & push for vehicles.Unpleasant”Karen Stintz TTCteam
@redtype @TTCchris @bradTTC #TTCchat. I live near a venue & I plan 2 b on vacation 4 the games. Hope city close rds for TTC 4 rest of uHoward Lem
@john_tauren There are 15 in service now. By end of 2013, all of the YUS will be Toronto Rocket trains #ttcchatBrad Ross
“@TessKalinowski: Take your #TTC questions to #ttcchat where @TTCchris and @bradTTC are waiting to hear from you.” jpKaren Stintz TTCteam
@dmjross Downsview one of the last. May 11-June 29th. Ready for Canada Day! #ttcchatChris Upfold
@can_twitr wow that sounds drastic, no? @TTCchris @bradTTC #ttcchatAndrew | Redtype
@bradTTC @TTCchris Providing on-street supervisors with tech so they can see real-time vehicle locations – Is this being done yet? #ttcchatMatt Elliott
#TTCchat These LRT rails that ttc insists on building is not "the better way". Rob Ford should fire the rest of you who think otherwise.Andre Dwyer
@ttcchair @elleinad_ We’ll look at it. Same thing at a few stations including St Clair West. #ttcchatChris Upfold
@GraphicMatt FWIW the NVAS website goggle maps weren’t working today… @bradTTC @TTCchris #ttcchatAndrew | Redtype
@TTCchair @TTCchris @bradTTC #TTCchat pls make Qs for the 510 @ Spadina too! Gets dangerous when Q gets near top of escalators. Like this pmHoward Lem
Are there Special Constables and/or cops at every station or just the super busy stations? @TTCchris @bradTTC #ttcchatAnita Ramadhin
#ttcchat Love the better lighting at Yonge Stn on B-D Line. Plans for other stations?Dave Ross
@graphicmatt We have about 16 mobile tech on the street now and a load more being delivered. Include radios to talk to operators. #ttcchatChris Upfold
@bradTTC @TTCchris #ttcchat And when will we start seeing Rocket trains on the Bloor-Danforth line?Jonathan Michielsen
#TTCchat : Ever think of offering service refunds for customers who get caught in a delay caused by the TTC ?Gloria Lopez – Gil
Why is service being decreased on the 510 Spadina streetcar when there are more people travelling along the waterfront? #TTCchatanita
@redtype @GraphicMatt We simply provide the data feed to anyone that wants to build an app – Nextbus is a private company. #ttcchatChris Upfold
@andredwyer City Council had two debates on this issue. In the end, they opted for most transit the money available could build #ttcchatBrad Ross
@TTCchris Spadina could also benefit from them #ttcchat @ttcchairDanielle
#TTCchat I’m curious whether there are any plans to move the DWAs now that the guards are in the last car of the subway trainsimpudent strumpet
@anitaelizar TTC and Transit Enforcement and Police are mobile. They go to all stations. #ttcchatChris Upfold
@dmjross Thanks – they are great. Yes plans for everywhere over next few years. Big project. #ttcchatChris Upfold
@glopezgil It’s a hugely expensive thing to administer. I want to focus time and money on having fewer delays. #ttcchatChris Upfold
@john_tauren Not for some time. YUS at capacity, which TRs will help alleviate. T1s, which will all go to BD, an excellent train #ttcchatBrad Ross
@impstrump I’m really not sure why the conductors are at the back on the BD line #ttcchatDanielle
#TTCchat Some stations have bus/streetcar arrival times. Platforms have subway arrival times. Any plans to put the 2 on the same display?John Maynard
@bradTTC How often do planners look at neighbourhood density and development/housing changes to inform service? 40 & 313 bus for ex #ttcchatDanielle
@impstrump The TRs, being fully open, is not an issue. For non-TRs, it’s short-term until all YUS sees TRs on them #ttcchatBrad Ross
@thecjm No. They are in different locations and should provide customers with information at the right place and time. #ttcchatChris Upfold
Liking more announcements on trains re: slowdowns, etc. Remind transit control to speak slowly? Still room for improvement there #ttcchatDave Ross
Will the TTC be installing next vehicle arrival stops at surface stops? If I recall correctly, there is one at Bathurst/Wellington #ttcchatJustin Bernard
@TTCchris What about the constant roadwork/costs? TTC needs to look at longterm benefits of expanding subway. #ttcchatTwyla De Mello
@mctickster Yes, but not recommended. Cost of infrastructure is very high. Also, less flexibility during diversions/construction #ttcchatBrad Ross
@ellstar We change our service offering (based on demand) every six weeks. That’s a lot by international standards. #ttcchatChris Upfold
The Next Vehicle arrival sign at St. Clair Station is in a inconvenient location. Any chance to install one the streetcar platform? #ttcchatJustin Bernard
@bradTTC @TTCchris How angry should I be at Transportation Services for dragging their feet on signal priority for TTC vehicles? #TTCchatMatt Elliott
@jaybeegooner We will be doing about 300 of the busiest and all bus bays in stations. Cant do all 10k stops. #ttcchatChris Upfold
@dmjross Thank you. Yes, good point. Operators also starting to make more announcements. #ttcchatBrad Ross
@sliceoftolife Difference / km is 100’s of millions of $s. We need more transit period. More subways, LRTs, streetcars and buses. #ttcchatChris Upfold
@graphicmatt They have to make judgements and balances based on their constituency. #ttcchatChris Upfold
@TTCchris @bradTTC #ttcchat What will happen to 196 York University Express Bus once the subway extension is opened?Jonathan Michielsen
@TTCchris Same with the blue line offerings? Those seem to not have been adjusted in awhile. #ttcchatDanielle
@TTCchris @jaybeegooner #TTCchat MayB get several interns to post stop # at the 10K-300 stops???Howard Lem
@ttcchris I appreciate bus drivers who let pass holders enter thru back door in rush hour. Can we get more TTC drivers to do this? #ttcchattoronto conservative
@john_tauren It will be gone! #ttcchatBrad Ross
@ellstar We have the opportunity every 6 weeks but dont’ change them as often as that. #ttcchatChris Upfold
#ttcchat Do streetcar lines w/all-door boarding have signs at the stop? Translink does this, signs on vehicles confusing to travelers.Dave Ross
TTC hosts first-ever Twitter chat #storify
@dmjross We have them on every streetcar. We are looking at the overall information we provide at stops. #ttcchatChris Upfold
@mctickster In the end, the cost of substations, overhead and vehicles would be astronomical #ttcchatBrad Ross
TTC hosts first-ever Twitter chat. Read some of the comments and answers by @bradttc and @ttcchris. #TTCchatglobalnewsto
#ttcchat Would like to see more shops w/in paid ticket area like Kit Table at Eg? Wd be v handy- mini loblaws, longos? Cd put 1 at bathurstKMThomas
@bradTTC @mctickster #ttcchat I think he’s talking about replacing streetcars with TBs hence no new substations and minor overhead changes.Steve Munro
@TTCchair @TessKalinowski @TTCchris @bradTTC Not a question, but a big compliment – always have a good TTC experience when in T.O. #TTCChatNick Westoll
#ttcchat – when new lrvs (TC/legacy) arrive would b helpful 2 have a live demo before entering service so ppl can understand procedures/POPJoe Parisi
@twomanrush We’ll be reviewing our retail strategy over next year. Try to make most money or offer a service? Different options #ttcchatChris Upfold
@nwestoll Thanks, that’s always nice to hear. #ttcchatChris Upfold
@bradttc @ttcchris Why is it taking TTC so long to put Presto at subway stn’s? It seems like every transit system is using but TTC. #ttcchatLawrence Wong
30 minutes left on our first #ttcchat. Great to hear from everyone so far.Chris Upfold
@ilawcdn We need to make sure it works in our system (which is much more complex) and our customers. #ttcchat It’s coming.Chris Upfold
#ttcchat @bradTTC curious if current flat rate fare is sustainable for long term? other #Transit systems price by distance travelled…Andrew | Redtype
@JoeParez @TTCchris @bradTTC #ttcchat Y not make all SC rte POP. Seem logical since all SC have POP signs on doors.Howard Lem
@bradTTC @TTCchris R u working towards a better way 2 keep us informed when shuttle buses in effect? Esp during rush hour mayhem? #ttcchatAlexandra
Is there a plan to refurbish employee loo’s? Some of them are pretty depressing and in very poor repair. #TTCchatAllan Hrynkiw
@redtype There are arguments to both sides and fixed costs mean that distance based isn’t necessarily better. Winners and losers. #ttcchatChris Upfold
@khalidonwheels Always let @TTChelps know if a bus ramp doesn’t deploy – bus number, route, date, time, etc. #ttcchatBrad Ross
@can_twitr Enforcement is the issue. POP on the new streetcards obvs. #ttcchatChris Upfold
@allanthegolfer Yes. We are doing a condition assessment (same as we did for customers) on all now. #ttcchatChris Upfold
@scrappydoo6 … e-alerts indicate when shuttle buses have been ordered. Subscribe here: #ttcchatBrad Ross
@TTCchris @bradttc #TTC #TTCchat The new TTC trains need more handles/poles on both ends of the train. Ppl have nothing to hang on to.Germaine Marie
@dylan_reid We don’t have any enforcement powers. TToronto Police and we work with them closely – but can have different priority #ttcchatChris Upfold
Thank you! Re: elevator installation dates Sherbourne 2018, Wellesley 2020 #ttcchatToronto Buzz
Why hasn’t schedules being rewritten to fix bunching? #37 Has 37, 37A, 37B always bunch up, with last bus being empty. #TTCchatShannon Stafford
@kristofto It will be phased in over the next several years. When completed, trains can run automatically, increasing cap by 25% #ttcchatBrad Ross
@germs_c Yes. We are working on some options. Couldn’t have vertical poles for accessibility reasons. #ttcchatChris Upfold
other then that, TTC is doing a great job ##TTCchatShannon Stafford
@TTCchris Any forecasted completion dates for Presto? Educated guess? #ttcchatLawrence Wong
@ttcchris @ttcbrad Why not have all vehicles (buses and street cars) use POP in rush hours, and use back door entry? #ttcchattoronto conservative
@tombstonecanuck Schedules won’t fix bunching. We need to actively manage routes to do that. #ttcchatChris Upfold
@TTCchris #ttcchat Okay, that makes sense. I was wondering why there were no poles! Thanks!Germaine Marie
@bradTTC @khalidonwheels @TTChelps TTChair people offering to meet at scarboro centre why not at their office? #ttcchatKhalid Magram
@ilawcdn Will be mostly implemented by the PanAm games. #ttcchatChris Upfold
@TTCchris 2 questions ~ (1) Will Donlands be getting an elevator? Hard to get up and down with a stroller or wheelchair #ttcchatwhatmatterstous
#ttcchat Headed undergound. Kudos to Chris, Brad & mgmt for better service/increased engagement. Keep it up, and see you at next townhall!Dave Ross
TTC, why are you raising prices every year, yet your service remains the same? Full of angry Bus drivers and unkept trains/busses #TTCChatAngry Bengali Kid
#TTCchat needs to get training for their Drivers, etc in Customer Service – really poor treatment of customers-especially immigrants.Miriam Bernardo
#TTCchat love to be able to text the streetcar stop to see when the next couple ones will be arriving.☆kimia☆
@to_conservative There are enforcement issues. We have more options when Presto is implemented. #ttcchatChris Upfold
@bradTTC thanks brad! Quick follow-up if u have time. Are all of our T1 trains able to run automatically, or just the new rockets? #ttcchatKristof
@TTCchris will #ttcchat be on a monthly schedule or is this a one-off?Andrew | Redtype
@TTCchris(2) Loud speaker infromation on the Subway is still pretty bad. Any chance of putting onto LCD screen within the trains? #ttcchatwhatmatterstous
@whatmatterstous Donlands elevate in 2015. #ttcchatChris Upfold
@bradTTC e-alerts r gr8, but whn u r in trans, can’t always access them. Lil/no info avail when u reach street level on shuttles #ttcchatAlexandra
@navidalikhaeda Prices go up on the TTC same as everywhere else – our costs go up i.e. diesel fuel. #ttcchatChris Upfold
@miriamismimi We do train them. Need to do better but I think most do a tough job well. #ttcchatChris Upfold
@TTCchris i guess the next question will be, is the TTC looking at strategies to make this happen? It is a problem across system #ttcchatShannon Stafford
Prize freeze for a long while for student/senior monthly metropasses? #ttcchatSherbie Cloud
@scrappydoo6 Understood. Working to have better info at turnback locations – people and signage – during emergencies #ttcchatBrad Ross
More LED ZEPPELIN on the trains would make the better way even better #ttcchatLed Zeppelin
@whatmatterstous New trains have this. Working on better transmission systems for announcements as well. #ttcchatChris Upfold
How are you guys going to combat TTC booth collectors that leave their post, allowing countless people to go in free? #TTCChatAngry Bengali Kid
The TTC should have more public events ie. meet the tower controller/tours of its facilities: control center/simulators for fans #ttcchatT2P0 Films
@bradTTC When will TTC subway riders be able to use their wireless device on the platform, or on trains? #ttcchatIan Hardy
#ttcchat 1) what’s up with your scheduling? How do you set them up? 2) why no 36 express bus? 3) what’s the point of the 99 bus?Alle’nad
#ttcchat Why are you still not accepting CCs at entrances? Sometimes I don’t have change and it’s a major inconvenience to find a bank.Pavel Tchourliaev
@kimia_anna Thanks. Can get up to next 6 on some routes. Works on buses too – stop numbers online. #ttcchatChris Upfold
I actually love how #TTCChat is responding to everyone’s concerns. Kudos for that!Angry Bengali Kid
How does one become a subway conductor? I am very interested! @bradTTC @TTCchris #TTCchatmpc
#ttcchat Why doesn’t TTC staff do line management @ stations like Spadina where the streetcar lines are chaotic & staff is often there idle?Becca Young
@bradTTC That would help a lot and reduce the frustrations. I’ve been at Yonge/Bloor for shuttle buses, it was total chaos #ttcchatAlexandra
@scrappydoo6 Ppl don’t necessarily read #sign notices cc @bradTTC #ttcchatAndrew | Redtype
@tombstonecanuck Yes. And measuring the heck out of it and holding people accountable to targets. #ttcchatChris Upfold
How is it that the 72 buses are so random? I leave work the same time every day……. #TTCCHATMonique King
@sherbiedarling We try and reflect price increases equally for all fares. #ttcchatChris Upfold
Screaming Lord Sutch – The Train Kept A’ Rollin’ #ttcchat @TTCchrisLed Zeppelin
#ttcchat 2 many problems. Every single day there’s a delay on the subway. Announcements aren’t clear …????mary forrest
@navidalikhaeda Presto is coming and will give more options for payment. >50% of people have Metropasses. #ttcchatChris Upfold
@redtype @bradTTC True enough, but they can’t always hear the announcements either #ttcchat need people, signs and announcementsAlexandra
@paveltchour We are looking at options to make fare buying easier. Watch this space. #ttcchatChris Upfold
@beccatronic We’ve been trying things at Spadina to manage this. #ttcchatChris Upfold
@scrappydoo6 perhaps take lead from airports when flight is delayed. Staff holding placards at gate :p @bradTTC #ttcchatAndrew | Redtype
#ttcchat 2 busiest streetcars end at DundasWest & the 505 is verybad at having 3-4 waiting & blocking buses, have u thought about staffing?Danielle
@navidalikhaeda Thanks. Fingers are burning up now. #ttcchatChris Upfold
@TTCchris Any chance of getting dedicated WIFI service (not 3G or 4G) onto the Subway and Streetcars? #ttcchatLBJ™
@moette15 They should be predictable. And I don’t want to make excuses, but construction/traffic makes rte mgt extra challenging #ttcchatBrad Ross
#ttcchat – Bostons charlie card is easy/efficient – any type of system being developed for TTC besides Presto that can be as effective?Joe Parisi
#ttcchat please do something, possibly paint lines on the bus platform at stations to entice people to line up in an orderly way?Rick
@myonlinelifenow We are out for proposals now for cell coverage. Will have an idea of schedule come fall. #ttcchatChris Upfold
#ttcchat Thanks for taking the time to do this. Seeing the previously promised commitment to service.Matt L.
@joeparez Presto and Charlie are largely same system. Open payments are the game changer. #ttcchatChris Upfold
@gt_cutiepie We agree. We work hard to minimize them and correct when they occur #ttcchatBrad Ross
@bradTTC @moette15 #ttcchat Strange that TTC cannot manage regular headways even on routes with reserved lanes.Steve Munro
#ttcchat – BTW Kudos to @TTCchris & @BradTTC for being thrown to the wolves and coming out alive! :DJoe Parisi
@gkillabeatz @ALLE1NAD Point of the 99 bus is to serve customers on Arrow road. #ttcchatChris Upfold
@TTCchris @bradTTC #ttcchat Just want to thank you for doing this, and also thank the great staff you have. Always make say to thank driver.Jonathan Michielsen
#ttcchat 15 yr old son wants to know when new streetcars will be here – thanks for this!KMThomas
Great engagement happening via first #TTCchat … kudos to @bradTTC and @TTCchris for hostingFrancineAntonioForte
@almostachemist Always fun talking / tweeting to customers. #ttcchatChris Upfold
Thanks @bradTTC & @TTCchris for #ttcchat, as you can see we have many questions but it’s good to hear some answers from management.Danielle
#ttcchat Any way of better preventing bus bunching? (like, better comm’n w/ drivers, earlier short turns) chronic prob. on 54, post am rushMatt L.
@bradTTC @TTCchris #TTCchat How is the close down of Orion going to affect the TTC?Grant Gill
@twomanrush He’ll be able to see them end of this year (but not in customer service). Ride on them end of next year. #ttcchatChris Upfold
have the pedestrian rush hour flow changes at bloor been successful? will this be permanent as opposed to manual? #TTCchatMatthew DeWaal
Great questions and comments from everyone. Lots of passion for the TTC out there. Will pick up leftovers tomorrow. #ttcchatChris Upfold
That’s a wrap! Thanks all for the great questions/comments. Those that trickle in later will be answered tomorrow, fear not #ttcchatBrad Ross
You need more planning with that A LOT "@bradTTC: @gt_cutiepie We agree. We work hard to minimize them and correct when they occur #ttcchat"Gt_CutiePie
@grantgill Daimler will still support warranties. One less supplier of buses never good. #ttcchatChris Upfold
@bradTTC @moette15 #ttcchat Vehicles bunch because of poor line management and random layovers, not because cops are not enforcing rsvd laneSteve Munro
Thanks to @TTCchris & @bradTTC for engaging #TTC customers through #ttcchat this evening. JPKaren Stintz TTCteam
#ttcchat I wonder why 4, 5 and 6 buses are allowed to clump together on the 36 Finch line? Why not a 60 sec delay when one approaches other?greg fenton
#TTCChat why do u have to wait 35 mins for the finch bus and then when it finally comes its 3 & 4 togetherMarlonTails
Why are half your employees mad ignorant, I expect better customer service #ttcchatफ्रांज़ Liverpool
@bradTTC Airside tours incl. secure areas offered to the public by @TorontoPearson TTC should follow a similar approach. #ttcchatT2P0 Films
@TTCchair @TTCchris @bradTTC #TTC when is the next #ttcchat ? Will they occur regularly? Still looking for full customer survey report.Diana Pronosher
@pronosher brad says he’ll think abt it tmrw when his fingers recover :p gr8 start #TTCchat tho cc @TTCchair @TTCchris @bradTTCAndrew | Redtype
Too bad I missed #ttcchat! It’s a great idea. When’s the next one?Oliva R
@bradTTC Gotcha, but it seems like such a great safety function. I see so many cars running the open-doors. #TTCchatMatthew Slutsky
what did ppl think of #ttcchat? “@globalnewsto: #TTC hosts first ever Twitter chat on customer service tuesday night Davidov
@ttcchris #TTCchat that’s awesome! Keeping up with 21st Century technology! #SocialMedia #TwitterSteven Branco
@globalnewsto You veil my tweet @ttcchat about transit accessibility, fixing bus ramps that always don’t work. Not important ehe? #cndpoliKhalid
Kudos to @bradTTC @ttcchris on their successful Twitter chat. Well done! #TTCchatJustin Kozuch
“@jkozuch: Kudos to @bradTTC @ttcchris on their successful Twitter chat. Well done! #TTCchat”Allen Davidov
Tonight’s #TTCchat stats: 286 tweets generated 537,651 impressions, reaching an audience of 152,505 followers! #TTC #cdnpoli #Toronto #YYZThe Social CMO
@TTCchris just so you know, I vote to add escalator/elevator stats: repairs, reconstruction & stop ‘n starts. #ttcchat #ttcEscaL8R
@jkozuch @bradTTC @ttcchris #TTCchat When is next one?Diana Pronosher
#ttcchat ttc sucks and its not fair that strollers get on free and they take up the most space. They need to pay upSugar..*
Reading many comments about @prestocard on #TTCchat today. Can it miraculously get implemented throughout the city today? 🙁 I’m a big fan.Wendy
Also, I would like comments about charging YUS condo builders fees for TTC subway congestion, so we can build Downtown Relief Line. #TTCchatWendy
#TTCchat Most delays are caused by passengers, so take a look at yourselves before blaming us and smarten upCallMeSalty
Great engagement happening via first TTCchat … kudos to bradTTC and TTCchris for hostingLakhani Patton
Missed last night’s #ttcchat in lieu of yoga and meeting deadlines. What was the tone/highlights? Anyone?Jamie C
well done @bradTTC “@globaltvnews: TTC hosts first-ever Twitter chat #storify #ttcchat”T.J. Goertz
"Fascinating @Wired story: The world’s greatest subway systems are all converging on common principles:" #TTCchatDavid Shum
Last night’s #TTCchat stats: 286 tweets generated 537,651 impressions, reaching an audience of 152,505 followers! #TTC #cdnpoli #TorontoThe Social CMO

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